If you are having an issue viewing your card or the graphics please try force quitting out of the app and relaunching!

On iOS:
  • On an iPhone or iPad with Face ID: Swipe up from the bottom edge and pause in the center of the screen.
  • On an iPhone or iPad with a Home button: Double-click the Home button.
On Android:
  • Open the Settings app on the Android device.
  • Scroll the list and tap AppsApplications or Manage apps.
  • On certain devices like Samsung, tap Application Manager.
  • Scroll the list to find the app to force quit.