• Verify Your Login Information
    Double-check that you're entering the correct login details. If you signed up using Facebook, Google, or Apple, try logging in with the respective method.

  • Reset Your Password (For Email Accounts Only)
    If you've forgotten your password, follow the prompts to reset it and create a new one.

  • Troubleshoot Technical Issues
    Follow these steps to resolve potential issues:

    • Close the app: Ensure the app is fully closed. If you're unsure how to close an app, see these guides for  iOS/Android
    • Re-launch the app: Open the app again to see if the issue persists.
    • Uninstall the app: If the problem continues, try uninstalling the app from your device.
    • Clear cache: Clear your device's cache to remove any stored data that may be causing issues.
    • Restart your device: Turn your device off and back on to refresh its system.
    • Reinstall the app: Download and reinstall the app to ensure you have the latest version.
  • Sign In Again
    After following these steps, try logging in once more.