I'm running into a login issue, what should I do?
Last Updated: 925d
Verify Login Information: Ensure you're using the correct login credentials. If you created an account with Facebook, Google, Apple, please try using the applicable sign-in method.
Reset your password: (Email Accounts Only): Create a new password for your account if you don't remember your old one.
Complete Troubleshooting Steps: Complete the following steps to correct any lingering technical issues:
- Close the application (if you are not familiar with how to manually close/quit an application, please see here: iOS/Android)
- Re-launch the application (if your issue persists try the below steps).
- Uninstall the app
- Clear your device's cache
- Turn your device off and back on.
- Reinstall the app