Where can I start a trade?

Where can I start a trade? Trades can be initiated from a few places throughout the apps including directly within Trade, Feed, News, a...

What is a Trade Rating and how does it work?

Your Trade Rating is a user submitted 5 star rating system which reflects other users feel about past trading interactions. Once a trade has...

How can I improve my Trade Rating?

Luckily one bad trade rating isn't the end of the world! You can overcome this trade rating by completing more trades and ensuring your offe...

How do I keep track of my Set collection progress?

You can keep track of your collection progress by heading toyour Sets & Awards section and checking out either the Awards or Sets sectio...

What is my Collection Score and why does it fluctuate?

Your Collection Score is the sum of the total points assigned to each item in your collection. Each item in your collection has a point valu...

A fan promised me a card via Trade and then never delivered. What happens next?

Trades are considered final once accepted, therefore it is not possible to reverse trades or return cards.If you did not receive a trade, pl...

I've run into a bully in the app. What should I do?

If you feel like you're being bullied by another collector or have some concerns, feel free to report the user by visiting their profile and...

Why Can't I Trade?

If you are unable to trade there are a few situations that may apply to your account. Your account is not verified. Accounts must be verifie...

What does my "Rating" mean?

Every trader has a score, determined by the quality of trades you have been involved in. Ratings are determined by your fellow users and acc...

What is a bulk trade and how does it work?

A Bluk trade is when you are sending multiple instances of the same card in a trade. In a bulk trade you will have two numbers that appear:&...