I didn't receive a pack/card I Collected with coins or diamonds what should I do?

I didn't receive a pack/card I collected with coins or diamonds. What should I do?Sometimes there can be a slight delay between when you sel...

How do I Collect cards?

Cards and coin packs are available via the STORE. Card packs are available in pack denominations of 1, 3 and 5 cards for base cards. There w...

Card Availability

Card AvailabilityWhat does “Coming Soon” mean?"Coming Soon" means that this Card is not currently available for collection. Often, Award Car...

What does "Odds Per Pack" mean?

What does "Odds Per Pack" mean?"Odds Per Pack" refers to the chances that a specific pack will contain a particular collectible card. Each p...

What does the term "Odds" mean?

When you open a pack of trading cards, you’re essentially participating in a chance-based event. Odds describe the likelihood of pulling a s...

Do I get physical versions of cards in my collection?

That's a great question! While playing our digital app all cards are digital only. This means that they will live on your account in the dig...

There is an error with a card, what do I do?

You can contact support and provide a screenshot of the error on the card in question. Please note that there are a few instances where...

How do I Collect cards?

Cards and coin packs are available via the STORE. Card packs are available in pack denominations of 1, 3 and 5 cards for base cards. There w...

Do I get XP from purchasing with coins or diamonds?

YES! Currently in this season, you can earn XP when you make a purchase with coins or diamonds in the store!

Do you get XP when buying IAP Bundles?

At this time, any IAP purchase made with real currency for example US Dollars does not offer XP. You will earn XP if you purchase using Diam...

Do you track lifetime XP?

Yes, we will track lifetime XP, however at this time Lifetime XP is not linked to any additional rewards.

What is my Collection Score and why does it fluctuate?

Your Collection Score represents the total points assigned to all the items in your collection. Each item has a specific point value ba...