Does the situation with Wyre impact my NFTs?

No, NFTs hosted on www.ToppsNFTs.com are separately held in the Avalanche Crypto Wallet. Your Crypto Wallet Keys and NFTs remain securely ma...

How long will the Shop and Marketplace be shut down?

The Marketplace is currently open for purchases, however the Shop will remain closed for the time being.  Updates on reopening the...

What role does Wyre play in the wallet/transaction process?

Wyre is the wallet custodian for our Marketplace.  Each individual collector has his or her own Wyre Wallet that is created upon c...

Who holds the balance of my account?

 All collector wallet balances are held in the Marketplace custodial wallet, for which Wyre is the custodian.    

Am I able to withdraw my balance?

Yes, collectors in the United States, Canada and Germany can withdraw their balance.   For instructions on how to withdraw your ba...

When will I be able to withdraw from balance, if my country is not supported?

The Topps NFTs team is working to have Wyre enable additional countries for international withdrawal.  We do not have an ETA on when ad...

I thought Topps moved away from using Wyre in January 2021?

In January 2021 Topps moved away from using Wyre as the credit card processor for US domestic transactions.  Wyre has remained the cust...

Will you be replacing Wyre as the secondary marketplace wallet provider?

The Topps NFT team is currently monitoring the situation, and we will provide an update  as they become available.  

Where can I see a record of my transactions on ToppsNFTs.com?

To view Transaction History:   Visit the Avatar at the top right-hand corner of the www.Toppsnfts.com page  Select Manage Account...

I am not able to create a new account, why?

When a new account is opened, a wallet for the Marketplace is automatically created. As Wyre is the custodian of Marketplace wallets, we hav...