How does the Queue work?

The Pre-Queue will start 30 minutes before packs are available for purchase.When the sale starts, visitors are randomized and...

What are Marketplace Fees?

Marketplace fees are fess on trasactions that take place in the secondary market (Marketplace). Marketplace fees are common in most seconda...

Can I purchase NFT’s or access my account without Two-Factor Authentication?

You will need to enable Two-Factor Authentication to access your account and purchase NFTs.

How long will it take for funds to show in my account after a secondary market?

It can take up to 90 minutes for funds to appear in your wallet balance after a secondary market sale has been successful.

What is the Shop?

The 'Shop' is where you can purchase your Topps NFTs!

What is the Marketplace?

The Topps NFT Marketplace is where you buy and sell Topps NFTs from other users. You can purchase NFTs in the 'Marketplace' with your credit...

What is the difference between the Shop and the Marketplace?

The 'Shop' is where you buy NFTs directly from The Topps Company.The 'Marketplace' is where you buy NFTs from other collectors.

What happens when I sell an NFT in the Marketplace?

If you list a Topps NFT for sale and it is purchased by another fan, you will receive a notification of the sale. The proceeds of your sale ...

Can I sell NFTs from other places in the Topps NFT Marketplace?

At this time, you can only use the Topps NFT Marketplace to buy and sell NFTs released by The Topps Company on ToppsNFTs.com!

Can I sell Topps NFTs in other marketplaces (CryptoSlam or Atomic Hub)?

Not yet. Stay tuned for updates about our NFTs!

I purchased a Pack on accident, can I get a refund?

Per our Terms and Conditions "All purchases made on the Platform are final and non-refundable." Please make sure to check the conf...

Why can't I list my NFT Pack/Card for Sale? The Sale button is grey.

If the Sale button appears grey, you will need to make sure that you have one of the following items added on your account. Credit Card Bank...

I made a purchase but have not received my NFT(s)?

If you made a purchase and are not seeing your NFT(s) in your collection, it means your cards are still writing in the chain.Once it is done...

Where can I purchase, view and resell my NFTs purchased on ToppsNFTs.com

Only NFTs sold and purchased on ToppsNFTs.com that are hosted on the Avalanche Blockchain and can only be purchased, viewed and resold on ww...

How does Gas Affect my Purchases/Sales?

 Each time a transaction is made on ToppsNFTS.com a Ethereum Gas Fee is charged. When gas prices for Ethereum are high, trans...

I sold my NFT and did not receive the funds, what do I do?

If you sold an NFT and did not receive your funds within 72 hours, please contact the support team.