Do I have to register to make a purchase?

Yes, to purchase an NFT, you will need to create an account by registering. Registering allows you to buy and store Topps NFTs in your coll...

Can I purchase NFTs where I live?

If you reside in the following regions you are eligible to purchase NFTs from ToppsNFTs.com with your Mastercard or Visa Credit Card.North A...

What are the available payment methods?

At this time, ToppsNFTS.com only accepts  Credit cards for payment methods. If you reside in the United States you can use a Visa,...

How do I update my Topps NFT payment method?

Payment methods can be updated, edited, and removed through your account settings page. If you reside in the United States you can use a Vis...

I'm having an issue with my Credit Card, what do I do?

If your Credit Card fails, please following the steps below: Try to reenter the data from your Visa or Mastercard Credit Card manuallyTry a ...

Do you offer refunds for NFT purchases?

Per our Terms and Conditions "All purchases made on the Platform are final and non-refundable."

Can I transfer funds to my Wallet?

NO, at this time we do not support any currency transfers to a wallet accountAt this time we do not support purchases, withdraws, or transfe...

Why are there additional fees on my NFT Purchase?

As the Blockchain environment is ever-changing, to remain in compliance with domestic/international rules and regulations, you may be charge...

I was directed to a blank screen after purchasing, what should I do?

In the event it occurs, your purchase is unaffected and you can close the browser, and reopen it to join the queue again to be eligible to p...

I was charge a Cash Advance Fee,what can I do?

Topps is not responsible for any additional fees based on Credit Card Provider policies.

I haven't received my ACH withdrawal, what do I do?

It can take up to 10 business days for your ACH withdraw to appear in your bank account. If you haven't seen your ACH withdrawal funds hit y...

Can I use a prepaid card (giftcard) to make purchases?

No prepaid or gift cards are not acceptable payments on www.ToppsNFTs.com. If you are located outside of the United States we accept Visa an...

Can I have more than one payment method on my account?

Yes, you can use more than one credit card on your account, however ONCE the card has been added and used in one account, it cannot be added...

Is there a fee charged to withdraw funds from my account balance?

Domestic and International Withdrawal is subject to a processing fee.  This fee can range from $10 USD - $50 USD depending on the ...