Do you offer refunds for NFT purchases?

Per our Terms and Conditions "All purchases made on the Platform are final and non-refundable."

Can I transfer funds to my Wallet?

No, at this time we do not support any currency transfers to a wallet account    DO NOT TRANSFER ANY CRYPTOCURRENCY TO THIS ADDRES...

Can I withdraw funds if my ACH account shows Pending Approval?

YES!  ACH withdrawals will process if your account shows in a pending status.ACH withdrawals will not process if your account is i...

I haven't received my ACH withdrawal, what do I do?

It can take up to 10 business days for your ACH withdraw to appear in your bank account. If you haven't seen your ACH withdrawal funds hit y...

Is there a fee charged to withdraw funds from my account balance?

Domestic and International Withdrawal is subject to a processing fee    This fee can range from $10 USD - $50 USD depending on t...

What is a Sardine Transfer Fee?

Sardine's credit card transaction processing feeHow it is calculated:US Cards: $0.50 + 3.45%UK-EU Cards: $0.50 + 2.35%International Cards: $...