Do I have to register to make a purchase?

Yes, to purchase an NFT, you will need to create an account   Registering allows you to buy Topps NFTs   Registering aut...

Can I purchase NFTs where I live?

 If you reside in the following regions you are eligible to purchase NFTs from ToppsNFTs.com:  United States (Excluding NY and TX ...

What are the available payment methods?

ToppsNFTS.com currently accepts credit cards  If you reside in the United States you can use a Visa, Mastercard, Discover or ...

How do I update my Topps NFT payment method?

Payment methods can be updated, edited, and removed through your account settings page. If you reside in the United States you can use a Vis...

I'm having an issue with my Credit Card, what do I do?

If your Credit Card fails, please following the steps below:  Try to re-enter the data from your Visa or Mastercard Credit Card manuall...

Do you offer refunds for NFT purchases?

Per our Terms and Conditions "All purchases made on the Platform are final and non-refundable."

How do I withdraw my balance?

Your Balance is managed by fortress and funds can be withdrawn in the payments tab    To manage your balance, on the top right-ha...

How long does it take for withdrawn funds to reflect in my bank account?

It can take 7-10 business days for funds withdrawn from your balance to appear in your bank account.

Can I transfer funds to my Wallet?

No, at this time we do not support any currency transfers to a wallet account    DO NOT TRANSFER ANY CRYPTOCURRENCY TO THIS ADDRES...

Can I withdraw my balance where I live?

The following countries are currently excluded from withdrawing (on top of New York State and Texas State) BelarusBurundiCentral African Re...

Why are there additional fees on my NFT Purchase?

To remain in compliance with domestic/international rules and regulations, you may be charged fees in addition to the NFT Purchase Price wit...

I was directed to a blank screen after purchasing, what should I do?

In the event it occurs, your purchase is unaffected and you can close the browser, and reopen it to join the queue again to be eligible to p...

I was charge a Cash Advance Fee,what can I do?

Topps is not responsible for any additional fees based on Credit Card Provider policies.

Can I use a prepaid card (giftcard) to make purchases?

No prepaid or gift cards are not acceptable payments on www.ToppsNFTs.com. If you are located outside of the United States we accept Visa an...

Can I have more than one payment method on my account?

Yes, you can use more than one credit card on your account 

Is there a fee charged to withdraw funds from my account balance?

Domestic and International Withdrawal is subject to a processing fee    This fee can range from $10 USD - $50 USD depending on t...

What is a Sardine Transfer Fee?

Sardine's credit card transaction processing feeHow it is calculated:US Cards: $0.50 + 3.45%UK-EU Cards: $0.50 + 2.35%International Cards: $...

Can I use a business account to make purchases?

No, business accounts are not an acceptable payment on ToppsNFTS.com

I received a purchasing error, what should I do?

For any purchasing errors, you can contact Sardine by emailing support@sardine.ai or submit a ticket through the support form on their ...