Account Questions
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When WWE Slam comes back will I have access to my previous collection?
Yes, logging in with your existing account will allow you to access your previous collection. You'll also have the ability to expand it with...
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How do I get support if I am unable to get into the app?
If you are unable to get into the app and need assistance, you can contact the support team two ways: 1. Submit a ticket for the applicabl...
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I've forgotten my password. How can I reset it?
If you have an account that was created using your email with the Topps login method you can reset your password by visiting this link: ...
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I am having a hard time logging into my existing account?
If you are unable to log into your account in The Topps Digital Archives app please reach out to customer support here.
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I signed up with Facebook, Google, or Apple and I don't remember creating a Password. Do I have one?
Good news! Since you created an account with Google, Facebook, or Apple you don't need to remember a specific password for your Topps accoun...
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Can I add a password to my account if I signed up with Facebook, Google, or Apple?
We do not currently support passwords for third-party (Facebook, Google, and/or Apple) registered accounts. Accounts created with Google, Fa...
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How to Contact Support in App?
If you need support, all you have to do is:Head to the In-App Settings menu by clicking on your usernameOnce your in the In- App Settings me...
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How do I become unsuspended?
Users can be suspended by moderators for violating the Community Policy. If you feel that your suspension was handed down in error, you may ...
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How to Contact Support in App?
If you need support, all you have to do is:Head to the In-App Settings menu by clicking on your usernameOnce your in the In- App Settings me...
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If I was banned from the app for violating the Terms and Conditions or Community Policy, will that ban still apply when the new version of the app launches?
Yes, if you were previously banned from the app for violating our Terms and Conditions or Community Policy, that ban will remain in place wh...
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Can I update my login method for my app account?
Yes, you are able to update your login method by contacting the support team if the support team is able to verify you are in facty the acco...
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