I didn't receive a pack/card I Collected with coins or diamonds what should I do?

I didn't receive a pack/card I collected with coins or diamonds. What should I do?Sometimes there can be a slight delay between when you sel...

What is the Workbench, and how do I use it?

The workbench is used to salvage lower rarity collectibles to create a new rarer collectable! To salvage, select on tier you would like to u...

I'm having an issue using Workbench to Salvage my cards, my card count shows 0, but I have cards available.

It sounds like you might have some cards locked. Locked cards cannot be salvaged. Please visit your card list and check to see if the c...

Card Availability

Card AvailabilityWhat does “Coming Soon” mean?"Coming Soon" means that this Card is not currently available for collection. Often, Award Car...

What does the term "Odds" mean?

When you open a pack of trading cards, you’re essentially participating in a chance-based event. Odds describe the likelihood of pulling a s...

What does "Odds Per Pack" mean?

What does "Odds Per Pack" mean?"Odds Per Pack" refers to the chances that a specific pack will contain a particular collectible card. Each p...

Do I get physical versions of cards in my collection?

That's a great question! While playing our digital app all cards are digital only. This means that they will live on your account in the dig...

The graphics on my card is not appearing, what should I do?

If you are having an issue viewing your card or the graphics please try force quitting out of the app and relaunching! On iOS:On an iPhone ...

There is an error with a card, what do I do?

You can contact support and provide a screenshot of the error on the card in question. Please note that there are a few instances where...

How do I Collect cards?

Cards and coin packs are available via the STORE. Card packs are available in pack denominations of 1, 3 and 5 cards for base cards. There w...

I didn't receive my Collectible from the Apple iTunes or Google Play Store what do I do?

There can be a slight delay between the time you add to your collection and when the item(Coins, Cards, Packs, Diamonds) are added to your a...

Do I get XP from purchasing with coins or diamonds?

YES! Currently in this season, you can earn XP when you make a purchase with coins or diamonds in the store!

Do you get XP when buying IAP Bundles?

At this time, any IAP purchase made with real currency for example US Dollars does not offer XP. You will earn XP if you purchase using Diam...

Do you track lifetime XP?

Yes, we will track lifetime XP, however at this time Lifetime XP is not linked to any additional rewards.